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Job Details

Senior Client Engagement Account Manager (Software) - UK

Company: Just Pharma
Reference: JBUKSrClientEngManager
Closing Date: 13 Feb 17
Type: Permanent
Salary (£): Competitive

Job Summary:

A leading software company is searching for an experienced account manager to join their team, to provide support to clients and ensure high customer satisfaction levels.


Just Pharma are working on behalf of an international technology organisation which specialises in providing cloud-based software services to companies in the life sciences industry (including pharmaceutical, medical devices, and CRO). We are assisting them with their search for a Senior Client Engagement Account Manager to join their team in the UK.

The position is permanent, full-time, and can be home-based, with the company’s offices being based in London. There will be significant client travel involved.


You will work alongside Sales Directors within the company and give sales presentations to both new and existing clients.

  • Search for new business opportunities with current clients.
  • Work with the sales team to aid the relationship with customers from a Professional Services point of view for all services.
  • Demonstrate all services and support structures to clients new and existing.
  • Maintain awareness of any potential customer problems and business opportunities.
  • Maintain the company’s outstanding customer retention rate though providing a high-quality service.


  • Degree is strongly preferred.
  • Strong experience (minimum 4 years) in client-facing situations, such as direct sales, sales support or sales engagement. This must be within the software industry.
  • Strong experience (minimum 5 years) within clinical software development industry.
  • Experience of software project management and services delivery is essential.
  • A good understanding of clinical trials, pharmaceuticals or the life sciences industry.
  • Valid driver’s license is essential.
  • Clinical data management experience is useful, but not essential.
  • An existing right to work in the UK (e.g. citizenship of EU country).

The company have a market-leading presence with some of their products, and can boast excellent customer retention rates – in part due to the strong client engagement infrastructure they have. They are also able to offer a highly competitive salary and benefits package.

If you are an experienced leader within life sciences technology, and feel you would be suitable for this opportunity, please apply to Just Pharma.


Key words: software, cloud, saas, sales, business development, account management, client engagement, professional services, strategic, manager, director, life sciences, pharmaceutical

Apply for this job: Senior Client Engagement Account Manager (Software) - UK

Contact Information:

Address:  Head Office
2nd Floor Albany Chambers, Bridge Road East, Welwyn Garden City, Hertfordshire
Tel:  0044 1707 830300
Website:  Visit Our Web Site

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