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Job Details

Life Science Account Manager/Recruitment Consultant

Location: Kraainem (Belgium)
Reference: HQ00000643
Closing Date: 28 Apr 17
Type: Full Time
Salary (£): Competitive

Job Summary:

Currently CROMSOURCE is looking for a Consultant in its fast growing flexible resource department.     The Consultant is responsible for managing the flexible resourcing team for allocated clients, undertaking the management of the relationship between resource and client, from initial recruitment and contact until full contract term completion, including daily management of the resource.  Providing excellent customer service.


  • Higher Education or relevant work experience
  • Knowledge of English and local language(s)
  • Proficiency in Microsoft Office (e.g. Word, Excel, Outlook)
  • Extensive selection experience using variety of recruitment techniques, especially in telephone interview.
  • Line management experience, preferably within a staffing environment
  • Networking capabilities
  • A flexible attitude with respect to work assignments, new learning and travel (overnight, weekend and international travel may be required)
  • Ability to manage multiple and varied tasks with enthusiasm and prioritise workload with high attention to detail.
  • Excellent interpersonal, verbal, and written communication skills, (including experience in making presentations at meetings, training sessions, etc.).


  • Ensures effective and timely "matching process" (candidate to client): search for suitable candidates using available resources (CV database, adverts…), arrange interviews and check references.
  • Negotiates rates to acceptable gross margins, in line with defined objectives and provide ongoing management of the profitability.
  • Managing the client contract processes in collaboration with the Legal Department.
  • Ensures appropriate employment contract processes (employment contracts, amendments etc.) in collaboration with the Human Resource Department and Legal Department.
  • Complete induction of new staff including administrative onboarding tasks.
  • Performs accurate and timely follow-up of administrative duties, resulting in high quality of delivered services to customers.
  • Ensures effective performance management in order to provide personal development of staff to ensure performance meets and/or exceeds both the clients' and their own personal goals/objectives.
  • Undertakes monthly meetings and prepares regular evaluations, as per the CROMSOURCE internal policies and Operating procedures.  Undertakes review of training needs and implements development plans for all resources.  
  • Create and maintain an environment which promotes staff retention and attracts new candidates.
  • In collaboration with the Regional Business Manager (RBM), may perform local or regional prospecting activities, including proactive placement activities, in order to enhance customer acquisition.
  • Supports the Account Management strategy to develop, maintain and optimise relationships with customers by ensuring timely follow-up of client requests and effective matching process.
  • In collaboration with the RBM, may support completion of RFI's and/or RFP's and bid meetings
  • Supports the development and implementation of internal projects and process improvement initiatives, as coordinated by TLS Operations Management.
  • Ensures the correct and timely reporting respectively to the RBM and to TLSU Operations management
  • Ensures adequate tracking of study budgets and billing in conjunction with Finance and according to Operating procedures.  Manages the pass through process effectively and to budget.


  • Dedicated Line Manager
  • Monthly meetings with line manager
  • Employee satisfaction survey - your feedback is important for continuous improvement
  • Annual appraisals development planning
  • Yearly team event
  • New Year's diner
  • Group and hospitalization insurance
  • Electronic meal vouchers
  • Internet reimbursement
  • Car with fuel card    

Why TalentSource Life Sciences/Cromsource     
Cromsource is a family owned international, full-service Contract Research Organisation who, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. TalentSource Life Sciences is a fully dedicated flexible resourcing unit within CROMSOURCE and the successful growth has been achieved by putting high quality and client focus at the heart of everything we do.    
Our employees are the most valuable company asset and we value resources and ensure they work in a friendly, family environment and develop their skills and talents. Human Resources is the fulcrum around which all activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel clear tools to manage both internal and client processes with the same methodology.     
Our approach is to equally value our clients and our own people. We know that we are not simply providing 'staff' or 'resources'. We are providing expert people. Highly talented, well trained, motivated people who make a positive difference to the work of our clients every day. Together we help our clients succeed in their work developing medicines and medical devices for patients around the world. Our large management team consists of a people with an extended experience within pharma and a high level of market knowledge.    
We're proud to partner with the industry's leading Pharmaceutical, Biotechnology, Medical Device and Marketing Communications worldwide, securing great global talent.  We our open, friendly and approachable and aim to support you through the recruitment process every step of the way.     


Recruiter, Recruitment Consultant, Business Development, Key Account Management, Clinical, Recruitment, Talent Acquisition, Staffing, Belgium      

Apply for this job: Life Science Account Manager/Recruitment Consultant

Contact Information:

Address:  UK Office
CROMSOURCE Suite 3 Lomond Court Castle Business Park Stirling United Kingdom
Tel:  +44 (0) 1786 468990
Website:  Visit Our Web Site

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