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Job Details

Senior Associate QA, GMP (QA Specialist)

Company: CROMSOURCE
Location: South of the Netherlands
Reference: HQ00000689
Closing Date: 14 Mar 17
Type: Full Time
Salary (£): Competitive
Benefits:

Job Summary:

TalentSource Life Sciences, the division of CROMSOURCE dedicated to flexible staffing solutions, is currently recruiting for a Senior Associate QA, GMP (QA Specialist) at one of our clients, a leading pharmaceutical company the South of the Netherlands.

Requirements:

Job Details
Supporting the product complaint system; leading and managing product complaint investigations, performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.

Functions:

  • Keep the complaints database updated as soon as factual information is available and summarize closed investigations into the database accurately.
  • Ensure complaint related investigations are concise, clear and science-based by reviewing and approving such investigations.
  • Follow-up on corrective actions derived from investigations through completion.
  • On occasion, depending on the nature and complexity of the complaint, the specialist may be responsible of conducting and documenting the investigation.
  • Therefore, the candidate must possess excellent writing skills that include closing the gap between a highly technical investigation into a simple and concise document that can be understood by non-technical reviewers.

May also include: Communication and escalation of complaints, site representation on the product complaint network and generation and issuance of closure letters to patients and business partners.

Education/Licenses:

  • Doctorate degree or Master’s degree & 3 years of experience directly related to the job or Bachelor’s degree & 5 years of experience directly related to the job

Competencies/skills:

  • Strong project management skills, experience leading cross-functional teams, and the ability to handle multiple projects simultaneously is a must.
  • Excellent written and verbal communication skills, including facilitation and presentation skills.
  • Able to work in a team-oriented, matrix environment and work effectively with diverse departmental groups
  • Be self-motivated, able to interface effectively with various levels, attentive to details and able to prioritize and meet deadlines, and must possess excellent leadership, problem solving, analytical, influencing and customer service skills to operate and deliver results in a matrix-managed GMP environment.
  • Computer literacy, independently understand, follow and implement instructions, work independently or as a team player and collaborate with outside resources, and the ability to evaluate issues, make decisions and determine when to escalate, as necessary.

If you have any questions please contact Itha at +316 130 66 781 or apply directly via itha.bakker@cromsource.com or kamila.jezowska-hulas@cromsource.com

Our benefits when working via TalentSource Life Sciences:

  • Dedicated local Line Manager - 1-2-1 support
  • Face to face coaching meetings/Monthly Calls - we care for your wellbeing
  • Employee satisfaction survey - your feedback is important for continuous improvement
  • End year appraisals and development planning
  • Ability to attend our annual team event and local New Year's diner
  • Career opportunities within both our CRO departments and our TalentSource Life Sciences Unit, locally and internationally

Cromsource is a family-owned, high quality ISO-certified international provider of outsourced services to the pharmaceutical, biotechnology and medical device industries.  Since 1994, we have been supporting our clients with outstanding clinical research and staffing solutions services. TalentSource Life Sciences is a fully dedicated flexible resourcing unit within CROMSOURCE and the successful growth has been achieved by putting high quality and client focus at the heart of everything we do.

Our employees are the most valuable company asset and we value resources and ensure they work in a friendly, family environment and develop their skills and talents. Human Resources is the fulcrum around which all activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel clear tools to manage both internal and client processes with the same methodology.

Our approach is to equally value our clients and our own people. We know that we are not simply providing ‘staff’ or ‘resources’. We are providing expert people. Highly talented, well trained, motivated people who make a positive difference to the work of our clients every day. Together we help our clients succeed in their work developing medicines and medical devices for patients around the world. Our large management team consists of a people with an extended experience within pharma and a high level of market knowledge.  We our open, friendly and approachable and aim to support you through the recruitment process every step of the way.
As this position is client-facing, the successful candidates must be confident and be able to drive the role and themselves and to work autonomously in close liaison with a line manager at TalentSource, who will provide you with mentoring and guidance. 
To ensure the success of our clients, our team of international professionals is focused on continuous improvement. We invest in our employees by providing the coaching and training necessary to deliver high quality services for our clients.

Every day we strive to create an environment in which all employees can contribute to their full potential and at the same time allow the company to develop and grow with them. With CROMSOURCE you will be able to participate in exciting projects and achieve your professional goals.

Key words: complaint system, complaint investigations, quality assurance, QA, GMP

 

Apply for this job: Senior Associate QA, GMP (QA Specialist)

Contact Information:

Address:  UK Office
CROMSOURCE Suite 3 Lomond Court Castle Business Park Stirling United Kingdom
FK9 4TU
Scotland
Tel:  +44 (0) 1786 468990
Website:  Visit Our Web Site

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