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Job Details

Manager, Clinical Operations

Company: Chiltern
Location: Chiltern Office, Shanghai
Reference: TSCOMCHN2017
Closing Date: 26 Oct 17
Type: Full Time
Salary (£): On Application
Benefits: Excellent and competitive benefits

Job Summary:

The Manager, Clinical Operations supports the day-to-day activities of their team members to ensure that projects are completed on time, within budget, and in compliance with quality and regulatory standards. The incumbent manages a team of CTAs, in house CRAs, CRAs or a mixture of these roles, and is an important knowledge resource for the department.


Job Background

1. Responsible for the selection, training, development, and performance management for a team of CTAs, in house CRAs, CRAs or a mixture of these roles.

2. Responsible for staff time management, PTO and salary reviews.

3. Promote project-specific quality and performance standards for clinical trial administration and/or clinical monitoring and ensure these are adequately documented, communicated and understood by all members of team.

4. Manager of CRAs only - accompany CRAs on site visits to ensure that study related activities are conducted according to study requirements, relevant SOPs, guidelines and regulations.

5. Ensure that staff billable rates are maintained at the required levels and that overall average effort rates do not exceed acceptable limits.

6. Liaise with other departmental managers to assess staff allocation and to identify the appropriate project team members available for potential/awarded studies. Maintain a staff allocation database.

7. Identify, develop, and implement measures to improve the efficiency of the department including notification of problems, in collaboration with the department head, and Director/VP of Clinical Operations.

8. Perform other duties as required by the Department.


See Job Description

The candidate should have atleast 5+ years of CRA experience with 1-3 years of line management experience. The office location is Shanghai.



Position Type

Full Time


Email Thirtha Shetty -
+91 7349274412

Apply for this job: Manager, Clinical Operations

Contact Information:

Address:  Chiltern India
No. 58, 01st, 2nd & 06th Floor, H.M Towers, Brigade Road, Bangalore-560025, India
Website:  Visit Our Web Site

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