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Press Release

Fidelis Care Opens Albany Community Office To Serve Capital Region Residents

Fidelis Care
Posted on: 06 Nov 17
Fidelis Care Opens Albany Community Office To Serve Capital Region Residents Location provides critical assistance during important open enrollment period

PR Newswire

ALBANY, N.Y., Nov. 6, 2017

ALBANY, N.Y., Nov. 6, 2017 /PRNewswire/ -- Fidelis Care, a Statewide health plan with 20 community office locations in New York State and more than 1.6 million members, announced the opening of its Albany Community Office.  The new facility, located at 997 Central Avenue, officially opened today following a ribbon-cutting ceremony with local dignitaries and community partners. 

Staffed with Fidelis Care Representatives, the new 2,300-square-foot office, is available to help current and prospective members with any questions they have – from renewing their coverage, and reviewing health insurance product choices, to applying for enrollment. Fidelis Care staff understand the unique needs and concerns of members as well as those who may be shopping for coverage for the first time.

"As a mission-based organization, our goal is to ensure we deliver excellent customer service and access to quality, affordable health coverage," said Fidelis Care Chief Marketing Officer Pam Hassen. "We are excited to expand our presence in the Capital Region, and to provide a friendly, accessible environment where residents can receive one-on-one attention from our staff."

The Annual Enrollment Period for Medicare is underway and continues through December 7.  Open enrollment for Qualified Health Plans through NY State of Health: The Official Health Plan Marketplace began on November 1 and runs through January 31, 2018.  Enrollment for other products including Medicaid Managed Care and Child Health Plus continue throughout the year.  The Fidelis Care Albany Community Office will be open Monday through Friday from 8:30 AM to 5 PM.

Fidelis Care has 20 community offices located throughout the State. Office locations can be found at

About Fidelis Care:

As a mission-driven health plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through NY State of Health: The Official Health Plan Marketplace. With more than 1.6 million members Statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit

Follow us on Twitter at @fideliscare and on Facebook at

Contact: Allie Abbate, Public Relations Manager,, (716) 564-6295

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SOURCE Fidelis Care

PR Newswire

Last updated on: 06/11/2017

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