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Press Release

2nd Family Honored Among Top Home Care Agencies in the Nation -- Named "Caring Star of 2018" for Senior Care Service Excellence

2nd Family Home Health Services,LLC
Posted on: 30 Nov 17
2nd Family Honored Among Top Home Care Agencies in the Nation -- Named "Caring Star of 2018" for Senior Care Service Excellence Positive Consumer Ratings Led to This Industry-Leading Distinction from

PR Newswire

ELDERSBURG, Md., Nov. 30, 2017

ELDERSBURG, Md., Nov. 30, 2017 /PRNewswire-PRWeb/ -- 2nd Family Home Care and Support Services is pleased to announce it has been selected as a "Caring Star of 2018" for in-home care service excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, 2nd Family earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. There are only 2 Caring Star 2018 agencies in Carroll county, 7 in the entire state of Maryland, and overall 2nd Family is among just 151 home care agencies across the nation who earned the Caring Stars 2018 distinction.

"We are a family-owned and operated company founded on our own family's experience of needing senior care, so it means a great deal to us to consistently receive such high praise from current and former clients," said Chad Tracey, President and co-founder of 2nd Family. "We have a wonderful staff who come to work each day with the singular focus of making a positive impact in the lives of each one of our clients and their families."

Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its seventh year, the Caring Stars annual list helps consumers see which home care agencies are top rated by other families just like theirs – which is particularly helpful as families gather for the holidays and discover increased or urgent senior care needs for their parents or grandparents.

"Congratulations to 2nd Family for achieving this award after earning accolades on from clients and their loved ones," said Karen Cassel, CEO. "This important milestone speaks volumes about the positive difference 2nd Family is making in serving older adults, and we celebrate their accomplishment."

Some of the positive feedback that led to 2nd Family being a Caring Star of 2018 includes:

"Very happy with routine caregiver and nurse. My wife looks forward to both their visits." - Bob M.

"2nd Family is the best company that we have used to help care for both of my parents. We have used them for over 3 years now and, with their help, we were able to keep my father living with us until he passed away this past May." - Susan H.

Learn more about 2nd Family by visiting their website at

Read the full text of these reviews and others on To learn more about the Caring Stars program and view the complete winner list, please visit:

About 2nd Family
A family-owned business, 2nd Family began as a result of our own experience in searching for in-home care for our own loved one – our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations by offering our clients caregivers with superior training who have a heart for what they do and the tools needed to do it with excellence. 2nd Family is an award-winning company who truly manages your care process every step of the way.

Franchises available: Learn more at or by calling 800-987-0191.

With three million unique visitors to its website monthly, is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.


SOURCE 2nd Family Home Health Services, LLC

PR Newswire

Last updated on: 30/11/2017

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