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Press Release

MedicareWebWatch National Certification Recognizes Benchmark and Distinguished 2018 Medicare Advantage Websites

HealthMetrix Research Inc.
Posted on: 15 Feb 18
MedicareWebWatch National Certification Recognizes Benchmark and Distinguished 2018 Medicare Advantage Websites

PR Newswire

COLUMBUS, Ohio., Feb. 15, 2018

COLUMBUS, Ohio., Feb. 15, 2018 /PRNewswire/ -- HealthMetrix Research Inc., an independent research firm, announces the selection of 43 Medicare Advantage plan websites for MedicareWebWatch national certification.  MedicareWebWatch national certification recognizes excellence in Medicare plan website content, member connectivity, design and transparency.  Nine "benchmark" websites and 34 "distinguished" websites were selected from 160 Medicare Advantage websites after comprehensive site reviews. 

According to HealthMetrix Research Inc. president Alan Mittermaier, "These best-of-breed websites demonstrate their growing value as an asset for Medicare Advantage plans to achieve enrollment and customer satisfaction goals.  Providing a high-value, positive website experience that engages plan members and caregivers will also deliver outstanding return on investment in the long-term.  HealthMetrix Research is pleased to recognize these organizations for their forward-looking commitment to website relevance and readiness."           

MedicareWebWatch national certification is based on HealthMetrix Research's mapping methodology that weighs 50 website features related to:  plan-specific content; external content resources; member connectivity; design and navigation; transparency and privacy disclosure.  Certification details are available at  HealthMetrix Research Inc. neither recommends nor endorses specific Medicare plans or products. 

Benchmark Websites

Capital District Physicians' Health Plan 
Kaiser Permanente 
MVP Health Plan 
Priority Health 
Providence Health Plans

Distinguished Websites

Anthem Blue Cross Blue Shield 
ATRIO Health Plans 
Blue Cross Blue Shield Massachusetts 
Blue Cross Blue Shield Michigan 
Blue Cross Blue Shield Rhode Island 
Blue Cross Blue Shield Western NY 
Blue Shield Northeastern NY 
Capital Blue Cross 
Care N' Care 
Empire Blue Cross Blue Shield  
Excellus Blue Cross Blue Shield 
Fallon Health Plan 
Florida Blue 
Florida Health Care Plans 
Health Alliance Plan 
Health First 
Highmark Blue Cross Blue Shield 
HMSA Blue Cross Blue Shield Hawaii 
Horizon Blue Cross Blue Shield 
Independent Blue Cross 
Independent Health 
MCS Classicare 
Peoples Health
Presbyterian Health Plan 
Rocky Mountain Health Plans
Security Health Plan 
Soundpath Health 
Tufts Health Plan 

Contact: Alan Mittermaier, 614-236-8345,

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SOURCE HealthMetrix Research Inc.

PR Newswire

Last updated on: 15/02/2018

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