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Press Release

New services launched in Manchester bring vital eye care to the high street

Posted on: 16 May 18

Reading, 16 May 2018 – In a joint working partnership, Manchester University NHS Foundation Trust and Bayer, have successfully launched two new community-based services in North and South Manchester, for people diagnosed with retinal conditions. The new high street-based services, located in Cheetham Hill shopping centre in North Manchester and Wythenshawe Civic Centre in South Manchester, support the request by local commissioners for more care in the community and will improve the overall experience for patients by bringing much needed eye care to convenient locations. Importantly, the additional locations will also increase the number of available appointments, which will help to minimise delays to sight-preserving treatments.


In Manchester alone, nearly 3000 patients per month require review and assessment for treatment of sight-threatening macular disease. The growing demand for eye care services was negatively impacting the ability to offer timely follow-up appointments in line with guidance from the National Institute for Clinical Excellence (NICE) and the Royal College of Ophthalmologists. Furthermore, with the service covering a 30 mile radius, accessibility to hospital-based appointments was also a significant hurdle for patients.


“Our priority is always to ensure the highest standard of care, at every stage of the treatment journey, for patients accessing our services. While diagnostic and initial treatment appointments were meeting these standards, we needed to make sure that patients continued to receive the best level of care with timely follow-up appointments,” explained Dr Sajjad Mahmood, Consultant Ophthalmologist, Manchester Royal Eye Hospital. “The new services not only respond to this need, but also provide significant benefits for our large patient community with vital care in convenient, close-to-home locations.”

The two new services, offer state-of-the-art facilities that are easily accessible by public transport, with ample free car parking. The one-stop assessment and treatment service also aims for the average appointment attendance time to be under an hour. Given the long-term need for patients with sight-threatening eye conditions to attend regular follow-up appointments,1 the convenience and service efficiencies will translate to less time spent attending and travelling to and from appointments.


Commenting on Bayer’s contribution to the Manchester University NHS Foundation Trust joint working project, Dr Nitin Jain, Senior Medical Advisor, Bayer, noted “Responding to the needs of patients is always at the core of our commitment to working with NHS Trusts to improve the delivery of ophthalmology services. We are proud to partner with Manchester University NHS Foundation Trust on a project that has been built on better serving people with retinal conditions in Greater Manchester, providing convenient and prompt access to the highest level of care.”


The Cheetham Hill service, was formally launched by Andy Burnham, Mayor of Greater Manchester at a launch event today.

Editor's Details

Mike Wood

Last updated on: 16/05/2018

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