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Job Details

CSA(clinical support associate) - CTA Level Role

Company: Chiltern
Location: Surrey Hampshire Borders - Frimley Business Park, UK
Reference: MJCTA
Closing Date: 19 May 18
Type: Full Time
Salary (£): On Application
Benefits: Excellent and competitive benefits

Job Summary:

Full Time Office Based. Start- Up Environment. Dynamic UK Pharma Operations Group.


Job Background

We are currently seeking a UK based Clinical Trials Administrator (clinical support associate) You would be employed by Chiltern Source on a permanent PAYE salary and benefits, and seconded out to a top ten pharma company on a rolling yearly contract.

This is an office Based Role in a fast paced dynamic environment focusing on UK and Ireland Study Start Up

Actual job title is clinical support associate

  • The Company officially certified by the Top Employers Institute for its exceptional employee offerings for the fourth consecutive year, and for the first time, Top European Employer
  • Wide Therapy Area within General Medicine and Oncology
  • Competitive salary and benefits
  • Full support and a focus on development
  • Free access to training
  • Great team of people
  • Would suit a career CTA or a junior CTA looking to develop within UK Clinical Operations, particularly in a study start up environment.
  • We will consider 4 days/week or full time
  • Permanent employment with Chiltern - seconded to a top ten pharmaceutical company
  • 12 Months rolling contract
  • PAYE salary and a wide range of company benefits

This is an office based position just off junction 4 of the M3 in Surrey/Hampshire Borders. You would be employed permanently by CHILTERN on PAYE and seconded to a top ten pharmaceutical company.

The role is VERY BUSY and needs a great multi tasker and someone with excellent organisation skills. The successful candidate will provide a central, key support function across multi-functional teams; including UK Operations and General Medicines Project Managers in the management of clinical trials within the UK.

Clinical Support Associate Duties

Supports Clinical Project Teams to ensure good quality output for in-house clinical functions within the UK Operations Group.
Works closely with In-House Set Up Team and Project Manages to improve rapid study start up and reduce study start up timelines
Proactively assists Project Managers in running of clinical studies and supports field based CRA teams to maximise study performance
Has a good knowledge of ethics / R&D processes to ensure owned studies are on track
Key, pivotal member of the clinical team to ensure support and communication between project teams
Central point of contact for study related issues across medical and other departments within UK CPO
Ensures all Safety Information for specified trials are distributed to investigational sites according to SOPs and prevailing law
Performs site visits when requested to assist with monitoring activities in the field, unblinded monitoring and drug accountability to improve productivity within the department
Is responsible for ensuring that Investigator payments are made on time and are accurately processed and has an excellent knowledge of finance systems.
Ensures all trial documentation is created, distributed, maintained and tracked, using electronic storage facilities (e.g. CREDI) where necessary, in accordance with SOPs and WPs in order to ensure smooth and timely running of trials
Ensures that essential trial documentation is filed, CREDIed and upkept to regulatory requirements
Responsible for end of trial site file and TMF reviews when requested
Is responsible for the production of study aids and clinical documentation / manuals, e.g. Patient ID Cards, Diary Cards, Patient Information Sheets/Consent Forms for specified trials to a high quality standard
Professionally sets up project tracking tools and ensures they are used efficiently within the team
Assists Clinical Project Managers in the organisation of investigator meetings when necessary
Ensures essential databases (e.g. IMPACT and ACT) are maintained for specified trials

Senior Clinical Support Associate Duties

Mentors and advises Junior Clinical Support Team to ensure good quality output for in-house clinical functions within UK operations and to facilitate the achievement of CSA objectives set by Support Lead and Clinical Set Up and Logistics Manager
Works closely with Support Lead to identify and develop Project Support Team’s needs to build skills and capabilities
Takes the lead on new department processes and trains team appropriately
Works closely with Line Manager to establish areas for developmental improvement within Logistic Team
Provides a proactive, senior level of clinical support to Project Managers in running of clinical studies and supports field based CRA teams to maximise study performance
Has excellent knowledge of investigator clinical trial payment systems and ensures that project teams are up-dated on a regular basis
Proactively encourages new and Junior members of department in process improvement and new technologies and coaches Junior Support Staff to ensure tracking databases (e.g. ISIS and Noah) are maintained and up to date
Super user and system owner for Global tools eg ACT (responsibility of Project Manager but delegated to Senior CSA)

"This definitely needs to be someone who can really organize their work load, multi-task and be a good communicator - these are vital skills needed here."

Ideally you would have previous Pharma/CRO experience in a similar CTA role but as always not essential for the right person . So maybe YOU are currently in your first CTA role and are looking to build on your experience and be more of a career CTA as opposed to wanting to be CRA in the near future,

Desired experience within the Pharmaceutical Industry / CRO environment with a good knowledge of Clinical Research processes including ICH GCP
Excellent communication skills and an ability to multi task
PC Literate - Intermediate Word, Excel, Powerpoint, Lotus Notes

key words clinical trials administrator, CTA, in house CRA, document management, adminiatrator

To apply for this position please email your CV to -



Position Type

Full Time


Email Marc Joseph -
01753 216664

Apply for this job: CSA(clinical support associate) - CTA Level Role

Contact Information:

Address:  London, UK
171 Bath Road Slough Berkshire
Tel:  +44 (0) 1753 512000
Fax:  +44 (0) 1753 511116
Website:  Visit Our Web Site

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