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Job Details

Business Systems Analyst – Clinical Systems

Company: CTC Resourcing Solutions
Reference: 895651-P
Closing Date: 23 Apr 18
Type: Permanent
Salary (£): On Application

Job Summary:

Our client, a leading biopharmaceutical company is currently looking for a Business Systems Analyst in Clinical Systems, who will be responsible for the management of business systems. This includes the planning, implementation, integration, testing and management of the system releases.


Reference Number:         895651-P

Type of placement:         Permanent

Location:                       Basel, Switzerland



Main Responsibilities:

  • Assessment of user needs through close cooperation with business functions to provide support and proactive service, including analysis of opportunities in accordance to the IT strategy and architecture
  • Focal point to communicate system related problems, in collaboration with the IT teams and the software vendor on changes, fixes, and updates
  • Ongoing troubleshooting, user support, and maintenance of systems and ensure customer satisfaction
  • Management of the system release process including vendor management, coordination of validation activities with development and execution of testing, and end user communication
  • Development of training documentation and eLearning modules, and coordination or provision of end user training
  • Creation of system related QS documentation (SOPs, WISs, etc.) in compliance with relevant policies and standards
  • Guarantee compliance to CSV requirements, IT Policies, and standards
  • Configuration of new functionalities based on user requirements
  • Strong understanding of business requirements and technology to support business objectives
  • System Manager for defined information systems
  • Development of systems strategy plans
  • Budget planning
  • Project management for business critical initiatives
  • Negotiation with vendors / service providers for optimal costs and service delivery


Qualifications and Experience:

  • University degree in Science, Computer Science, Management Information Systems, or related field
  • Minimum eight years of professional experience, preferably minimum four years in the pharmaceutical industry
  • +3 years of experience in business area in planning and managing IT systems, preferably Clinical Trial Management Systems (CTMS), electronic Trial Master File System (eTMF), Project and Resource Management Systems, etc.
  • Experience in drug development and clinical operations
  • Strong knowledge in system management and administration
  • Knowledge of Computer System Validation and Code of Federal Regulations CFR 21 Part 11 and required documentation
  • Good knowledge of regulated environments (GxP)
  • Understanding of GAMP5 software development and ITIL framework, certification is an asset
  • Experience with managing software as a service (SaaS)
  • Strong communication skills, able to understand problems and present solutions towards business partners
  • Good analytical skills, and ability to understand business requirements, and transform into IT solutions
  • Independent, and hands-on working style, team player, highly self-motivated, autonomous, proactive and change oriented
  • Fluent in English (written and spoken), French and/or German is a plus

Apply for this job: Business Systems Analyst – Clinical Systems

Contact Information:

Address:  CTC Resourcing Solutions
Greifengasse 1
CH-4058 Basel
Reasons to work for CTC
Tel:  +41 61 695 88 66
Fax:  +41 61 695 88 67
Website:  Visit Our Web Site

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