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Job Details

Head of Patient Recruitment - London

Company: RBW Consulting
Location: Central London
Reference: DM-CTR12279
Closing Date: 02 Feb 18
Type: Permanent
Salary (£): 40,000 - 60,000

Job Summary:

I am currently partnered with a growing company with a specialism in Neurology trials. As part of their continued success, they are looking to build their own internal patient / volunteer recruitment team so this role is a crucial first piece in the roadmap.


The role will require you to build your own team and develop overarching strategies for successful recruitment into Clinical Trials. You will be working closely with both the Clinical and Marketing teams to ensure successful enrolment figures.


  • Recruit and lead a team that continuously achieves the volunteer recruitment targets and has an increasing randomisation rate.
  • Demonstrate a proven ability to be convincing through education and explanation as a trusted advisor (e.g., credibility, competency, and trust).
  • Design and develop innovative approach to optimize recruitment while identifying strategies and techniques to reduce the cost of recruitment, measured by the total recruiting cost per randomized volunteer, and leveraging eMarketing methodologies.
  • Provide a strategic framework to serve as an “education partner” and “trusted advisor” with proactive, consultative approach and language.
  • Build the call centre infrastructure with functionality enabling the management and reporting of metrics to determine efficiency and effectiveness. Supplying routine reports of results and progress.
  • Establish new recruitment channels
  • Work collaboratively with the social media, website, PR manager to ensure messaging and branding is optimal to enhance recruitment.



  • Bachelor’s degree in related area and Master’s degree (preferred).
  • Experience in sales, account management, call centre management.
  • Proven success in leading high performing sales/recruiting team for selling, up-selling and cross-selling to retail customers and meeting and exceeding sales targets.
  • Requires a high attention to detail with regard to lead tracking, and is familiar with account profiles in a CRM system.
  • Capability of building strategic relationships that drive business and clinical outcomes.
  • Successful history of managing emotionally oriented services or products.
  • Experience in managing call-centres and handling high traffic of out-bound calling.



This is one of several positions I am currently recruiting for so do please get in touch for a confidential discussion around your current situation and what your ideal next move would be.


To make an application please feel free to apply via this website, I am also available on LinkedIn to message regarding the role and will accept all invitations that refer to this advert - look for Dominic Mitchell at RBW Consulting.


Please note that owing to the high volume of applications we receive for our roles, if you have not received a response within 48 working hours, do please consider your application unsuccessful.


Apply for this job: Head of Patient Recruitment - London

Contact Information:

Address:  Head Office
Origin Two 106 High Street, Crawley RH10 1BF
RH10 1BF
Tel:  01293 584 300
Fax:  01293 534 133
Website:  Visit Our Web Site

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