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Job Details

Patient Services Coordinator I - UBC

Company: United BioSource Corporation.
Location: St. Louis, MO
Reference: REQ20012267
Closing Date: 25 Mar 18
Type: Full Time
Salary (£): Competitive
Benefits:

Job Summary:

POSITION SUMMARYThe Patient Services Coordinator I is primarily responsible for handling customer service inquiries from members, providers, physicians and internal/external clients related to PAP, pharmacy benefits, and other medication related activities; process applications, prescriptions, refills and eligibility while maintaining quality standards and productivity levels under the supervision of a pharmacist. ...

Requirements:

POSITION SUMMARY

The Patient Services Coordinator I is primarily responsible for handling customer service inquiries from members, providers, physicians and internal/external clients related to PAP, pharmacy benefits, and other medication related activities; process applications, prescriptions, refills and eligibility while maintaining quality standards and productivity levels under the supervision of a pharmacist. Daily activities will shift from customer service to data entry based on work volume.

ESSENTIAL FUNCTIONS

  • Handle inbound/outbound patient, physician and physician advocate inquiries.
  • Enter patient prescriptions, refills, physician orders into system.
  • Maintain inquiry documentation, applications/mailers/orders/enrollment forms for new patients.
  • Report any allergy, adverse events or duplicate therapy warnings to appropriate group.
  • As applicable, obtain prescriptions to ensure no interruption in patient therapy.
  • Process order rejections, payment, and adjudications.
  • Set up and track delivery of refrigerated products and program materials for patients and physicians.
  • Other duties as assigned.

QUALIFICATIONS

  • High School Degree or equivalent.
  • 0-1 years relevant experience.
  • Ability to obtain and retain Pharmacy Technician License per state regulations.
  • Proficiency with personal computers.
  • Excellent written and verbal communication skills.
  • Ability to adapt in a dynamic work environment, learn quickly, maintain accurate information, ability to multitask, and make decisions with minimal supervision.
  • Ability to work a flexible schedule in order to cover peak call hours and order entry.

ABOUT THE DEPARTMENT

United BioSource Corporation (UBC), a subsidiary of Express Scripts, is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our services support the full lifecycle of medicine and medical products, including development, commercialization, and long-term value and safety.
 

While UBC offers employment within Patient Support, Nursing, Pharmacy and Corporate, two main focus areas for the company are Clinical Development & Research and Safety & Risk Management. Members of the Clinical Development and Research teams help evaluate study protocol, target study population, recruit physicians and patients, and collect, clean, validate and report data. As a result, sponsors are able to submit findings to regulatory authorities or make a no-go decision in a timely and clear-cut manner. Additionally, our Safety and Risk Management teams develop, deliver, and report evidence to reinforce safe and appropriate product use. 

Through our Patient Access services, we help patients begin therapy quickly and remain on therapy, building strong relationships with patients to ensure optimal care.

UBC aligns with Accredo and CuraScript SD, also part of the Express Scripts family, to provide best-in-class, integrated services.

ABOUT EXPRESS SCRIPTS

Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.

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Apply for this job: Patient Services Coordinator I - UBC

Contact Information:

Address:  United BioSource Corporation (UBC)
Europe Headquarters
26-28 Hammersmith Grove
London
United Kingdom
W6 7HA
England
Tel:  +44 (0)20 8834 0100
Website:  Visit Our Web Site

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