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Job Details

Technical Support Engineer

Company: Clearwater People Solutions
Location: Mainz/Cologne
Reference: TPE-3001
Closing Date: 01 Mar 18
Type: Full Time
Salary (£): 0 - 20,000
Benefits: Company Car/Pension/Bonus

Job Summary:

Our client, a fantastic market leading company based in Germany, is currently recruiting for a Technical Support Engineer to join them on a permanent basis. The ideal candidate will have stron...

Requirements:

Our client, a fantastic market leading company based in Germany, is currently recruiting for a Technical Support Engineer to join them on a permanent basis.

The ideal candidate will have strong experience in telephony support which includes both pre and post sales. You will need to be okay with working alone as you will be in the field 50% of the time.



Key responsibilities:

* Training clients as well as staff.
* Working on the field 50% of time.
* Define problems that have escalated from the help desk.
* Both telephone/face to face both pre/post-sales support.



Key skills and experience:

* Experience with Polycom/Avaya.
* Experience with Cloud, Network and VoIP.
* Fluent in both German and English.
* Being able to identify issues quickly and fixing them.



For more information, please contact Mo Charrat at Clearwater People Solutions or apply as directed.

Please note: If you have not been contacted regarding your submission within 2 weeks your application has been unsuccessful for this role only.

Keywords: Tech Support / Germany / Mainz / Cologne / Telephony Support.

Apply for this job: Technical Support Engineer

Contact Information:

Address:  Head Office
Unit 19, Basepoint Business Centre, Metcalf Way, Crawley
RX11 7XX
England
Tel:  +44 (0)1293 817111
Website:  Visit Our Web Site

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