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Job Details

Head Of Applications

Company: ProClinical Ltd
Location: Paris
Reference: CR.SF.15362
Closing Date: 23 Feb 18
Type: Permanent
Salary (£): 40,000 - 60,000
Benefits:

Job Summary:

ProClinical is seeking a Training and Applications manager for a French medical device company that specialises in high-tech therapeutic equipment. The training and applications manager is responsible for defining, managing and executing user training and continued application support and is a matrix organization group leader of in-country application specialists. ...

Requirements:

ProClinical is seeking a Training and Applications manager for a French medical device company that specialises in high-tech therapeutic equipment. The training and applications manager is responsible for defining, managing and executing user training and continued application support and is a matrix organization group leader of in-country application specialists.

Job Responsibilities:

* Coordinate application team resources (interventions at customer site)
* Continuously improve the user training process
* Train the trainer (in-country based colleagues and distributors)
* Update in-country based colleagues on new procedures or new data
* Develop and update training material
* Feed into Voice of Customer process for continued evolution of the system (partnering with product management and R&D)
* Contribute to sales trainings
* Support clinical study activities (assist treatments, track treatment data)
* Intervention at customer sites such as:
* Continued user trainings and assistance in patient treatments
* Track patient adoption
* Pre-installation checks
* System installations
* First line service (diagnostics and repairs)
* Participate to customer complaint analysis

Skills and Requirements:

* 3-5 years of successful related business experience
* Masters in biomedical engineering or similar background
* Experience in ultrasound
* Experience in therapy
* Excellent communication skills both externally and internally
* Rigor in synthesizing and presenting in written form processes and data to customers
* Positive attitude and ability to succeed in a team-based environment
* Leadership in a matrix organization
* Fluent in English & German, a 3rd language is a must

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Sarah Fenanir on +33 184 886 626 or upload your CV on our website - www.proclinical.com.
A full job description is available on request.
ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Apply for this job: Head Of Applications

Contact Information:

Address:  ProClinical Ltd
Eldon House Eldon Street London
EC2M 7LS
England
Tel:  0800 988 4437
Fax:  +44 (0)207 834 9470
Website:  Visit Our Web Site

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