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Job Details

Patient Services Assistant

Company: Synexus Limited
Location: Manchester
Reference: syn/TP/3075/1085
Closing Date: 27 Apr 18
Type: Temporary
Salary (£): Competitive
Benefits: £16k to £17.5k + up to 30% bonus paid quarterly + benefits

Job Summary:

About The Company Please visit the Company website at



Are you looking to advance your career into the clinical trials space? Do you want to work for a leading multinational organisation, renown throughout the industry for its meteoric rise to success and dependability to deliver on global contracts across multiple therapeutic areas and phases? Are you looking to play an integral role in the future of medicine across the globe? If so, this may be the opportunity for you:

This is an excellent opportunity for an administrator with an interest in the clinical trials or the pharmaceutical industry to play an instrumental role in driving this organisation towards success. 

The Role

As a Patient Services Assistant, you will provide administrative support to the clinical team on the site and play an integral part in the front and back office duties for the research centres. Key roles and responsibilities of the Patient Services Assistant are:

  • Assisting peers with daily duties and administration requirements on projects
  • Promoting Synexus through effective communication with patients
  • Using reporting tools to assist with accuracy of data
  • Setting up of project files and ensuring sufficiency and accuracy of appropriate documentation
  • Ensuring that the diary management system is accurate and up to date at all times
  • Organising patient taxis, confirmation of patient appointments and stock control
  • Ensuring a safe and clean reception environment for all visitors
  • Photocopying, faxing, postal activities and providing patient refreshments
  • Following up with GPs and other services to gather patient information

The Person

To be successful in the role of Patient Services Assistant, you would likely have:

  • An understanding and interest in clinical research
  • The ability to work to time lines and follow instructions
  • Previous experience as an administrator in an office environment
  • Strong interpersonal skills
  • Appropriate MS Office skills in word and excel with the ability to create documents
  • Good oral and written communication skills

Alternative Job Titles: administrator, receptionist, coordinator, administrative assistant, office work

Package Description

Synexus has a great team of professional, smart and energetic people. We focus on continued professional development, engaging and supporting the team within in order to reach the common goals of the business. We also offer a competitive benefits package consisting of, but not limited to, 25 days annual leave, life assurance, pension scheme, private health insurance*, a target based bonus scheme, childcare vouchers, a healthcare cash plan, an employees assistance programme and a high street discount scheme.

* Dependent on role

Apply for this job: Patient Services Assistant

Contact Information:

Address:  Synexus Manchester
1st Floor Williams House, Manchester Science Park, Lloyd Street North Manchester
M15 6SX
Tel:  +44 161 608 7790

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