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Job Details

Senior Director, Biotech Alliance Management

Company: Chiltern
Location: Home or Office based in the U.S.
Reference: 8600
Closing Date: 23 May 18
Type: Full Time
Salary (£): On Application
Benefits: Excellent and competitive benefits

Job Summary:

The Senior Director, Biotech Alliance Management serves as pan-Covance’s internal expert on assigned mid-size and biotech clients, overseeing the Partnership. The role supports key client relationships to successfully drive collaborative outcomes.


Job Background


Senior Director, Biotech Alliance Management

The Senior Director, Biotech Alliance Management serves as pan-Covance’s internal expert on assigned mid-size and biotech clients, overseeing the Partnership. The role supports key client relationships to successfully drive collaborative outcomes. The Senior Director can consider the needs and interests of all organizations, while thinking about the alliance as a whole and hence represents the interests of both parties. In addition, he/she should understand the Alliance Management processes and tools and how and when to use them effectively as well being able to influence across the Covance and partner organization to drive activity. In addition, he/she should understand the Covance’s organizational structure and “how we get things done” to help our partners navigate effectively, making connections when necessary, across the entire Covance organization as appropriate. The Senior Director is thus expected to nurture and grow new business amongst their assigned clients and ensure overall satisfaction with Covance work by working closely with assigned Alliance Managers/Engagement Leaders and Subject Matter Experts from all Covance Business Units/Divisions. In this role, the main overall responsibilities of the position are the following:


  • Has a deep understanding of the industry, market and our clients and presents high-level Covance’s capabilities to clients. Leads growth within the assigned clients.
  • Owns assigned client relationships, expectations and satisfaction.
  • Responsible for account base performance metrics
  • Work closely with business development and other Covance business units to drive high quality end-to-end business development strategies, including RFI/RFP response, proposal development, bid defense preparation and presentations for assigned clients.
  • Lead establishment of new partner relationships, facilitating and engineering introductions, opportunities for relationship development and ultimately leveraging growth opportunities for the Partnership
  • Markets and supports Covance’s capability, visibility and position through presence at conferences, meetings and webinars etc.
  • Works closely with clients to ensure proactive planning for pipeline of work.
  • Engages with Covance’s Therapeutic Area leadership to help define, drive and implement innovative and strategic initiatives, including cross business unit and functional integrated opportunities, to grow and expand the existing client partnership.
  • Partners with peers ensuring consistency (quality, standards, policies, processes and practices) across all client projects  
  • In conjunction with the Head Biotech Alliance Management and VP, Strategic Partnerships and Alliance Management ensure that both companies are aware of the spirit of the Partnership and actively work to deliver and exceed expectations on any Charter, Mission Statement or Goals and Objectives that have been agreed by the Partnership.
  • Builds a sustainable and a scalable Alliance management client model
  • Effectively leads in a global, complex environment; sets clear expectations; coaches and mentors for success; consistently communicates and connects; fosters a continuous learning environment
  • Lead and present at Operational Governance meetings to ensure continued review of operational goals
  • Facilitate Executive Committee Meetings to ensure agreement of agenda, timely preparation and completion of follow-up actions
  • Ensure continued Lessons Learned initiatives to continue to enrich the partnership.
  • Lead, manage, facilitate and expedite all activities across Covance divisions, that are pertinent to the Partnership success.  Is proactive in raising issues and identifying opportunities ahead of time.
  • Works closely with assigned TA and Divisions leadership to ensure delivery to client quality, timeline and budget expectations
  • Works closely with the TA and Divisions leadership to ensure that projects are resourced appropriately as per contractual obligations, capability, quantity, timing, efficiency and cultural fit with the client.
  • Drive the development of client specific training and ensuring appropriate delivery, including client specific obligations of the partnership outline in the MSA or other agreements
  • Oversee client-specific process improvement efforts are undertaken to maximize efficiency in working within the client portfolio.


Desired Skills and Experience

  • University/college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology).   Masters or advanced degree preferred.
  • Minimum of ten (10) years relevant clinical research experience in a pharmaceutical company/CRO (business development and/or operations)
  • Excellent leadership skills.
  • Broad knowledge of Drug Development Continuum.
  • Excellent oral, written and presentation skills.
  • Excellent planning and organizational skills including the skills necessary for implementing corporate change.
  • Demonstrated ability to lead by example and to encourage team members to seek solutions.
  • Demonstrated ability to handle multiple competing priorities across clinical operating units.
  • Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system.
  • Thorough knowledge of sales and business development strategies and procedures preferred.
  • Extensive experience in the generation and review of a wide variety of business proposals.
  • Experience in managing client relationships



depends upon expereince

Position Type

Full Time


Email Michelle Gerardi -
+1 774 272 5506

Apply for this job: Senior Director, Biotech Alliance Management

Contact Information:

Address:  Illinois, USA
1425 Tri-State Parkway, Suite 110 Gurnee, USA
IL 60031
Website:  Visit Our Web Site

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