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Job Details

Finnish Speaking Application Specialist UK

Company: Roche
Location:
Reference: 2552008504
Closing Date: 26 May 18
Type: Full Time
Salary (£): On Application
Benefits:

Job Summary:

Application Specialist We are recruiting an Application Specialist to join our Regional Customer Support Centre in the UK.The role of the Regional Customer Support Centre is to provide application and scientific support for products from Roche Molecular Systems business areas for our customers in the UK, Ireland and Finland.   The Regional Customer Support Centre is a remote support role handling customer and employee enquiries via the phone or in written form. ...

Requirements:

Application Specialist

We are recruiting an Application Specialist to join our Regional Customer Support Centre in the UK.The role of the Regional Customer Support Centre is to provide application and scientific support for products from Roche Molecular Systems business areas for our customers in the UK, Ireland and Finland.

 

The Regional Customer Support Centre is a remote support role handling customer and employee enquiries via the phone or in written form. In addition to identifying and troubleshooting complex issues the role also includes a variety of support activities including customer training, information and knowledge transfer and on site activities supporting technical support and sales personnel.

 

Who are you?

You are somebody that strives under pressure and has a troubleshooting mind. The ideal candidate will hold a degree level qualification in Biomedical Science or an equivalent scientific degree and several years’ experience in the diagnostic industry or hospital environment.

 

You are motivated by exceeding customer expectations, and instilling knowledge.Self-motivated, you are full of initiative, taking ownership and pride in your work. Customer focused, you will be capable of working with minimum supervision and manage your time effectively.

 

You will be expected to live within commuting distance to Burgess Hill (UK) or willing to relocate to the geographical area.

 

In addition, the following skills/experience will be desirable:

  • Bilingual verbal and written skills in Nordic and English Languages
  • Familiarity with Roche products and instrumentation used in clinical diagnostics or research departments.

Who you are

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

What will you do?

You will be responsible for primarily telephone based customer service support across our diagnostic and analytical systems and for supporting key customers in laboratories and hospitals. You will develop strong relationships with Roche customers, field staff and global divisions, and provide sustainable solutions for complex support cases by driving results and a first-class service for our customers.

 

What will we offer?

We will offer you a competitive salary package and first class industry recognised product training program. The training programs will be designed to develop you as a person and a recognised valuable source of information for our customers.

 

Application closing date: 26th April 2018

Who we are

Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry’s broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Apply for this job: Finnish Speaking Application Specialist UK

Contact Information:

Address:  UK Head Office
P.O. Box 8, Welwyn Garden City, Hertfordshire, United Kingdom
AL7 3AY
England
Tel:  +44 1707 36 6000
Fax:  +44 1707 33 8297
Website:  Visit Our Web Site

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