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Job Details

3rd Line Systems Manager

Company: Clinical Professionals Ltd
Location: Central London / West End
Reference: JO-1807-412311
Closing Date: 20 Aug 18
Type: Full Time
Salary (£): 30,000 - 40,000

Job Summary:

One of the biggest and most successful Biotechnology firms, based Berkshire, currently require a 3rd Line Systems Engineer


3rd Line Systems Engineer

*3rd Line Systems Engineer required by leading Biotechnology firm based in London for an EMEA wide role (70-80% travel) *

One of the biggest and most successful Biotechnology firms, based Berkshire, currently require a 3rd Line Systems Engineer to work on site with clients within the healthcare space across the EMEA installing, supporting and training a range of specialised systems.


Work extensively with Sales colleagues and regional and local sales teams to grow new and existing client accounts
Support Local and Area teams in the Installation and Support of Inventory Management System & Business Intelligence Systems
Solely responsible for Installation and support of Server hardware and Server Operating systems and MS SQL Server
Directly responsible for maintenance of MS SQL Server instances
Guarantee all IT implementation projects of which the team is responsible are delivered and executed as per Statement of work
Stipulate the suitable hardware solution for IT solutions and where appropriate liaise with third party IT hardware providers
Perform software and hardware-related installation and configuration processes
Deliver structured software application product training to the end user
Support the procurement process by providing technical information

Required Skills:

Strong Customer facing post-sales IT support
Excellent experience of supporting and building servers
Good experience of databases such as managing and building backend SQL
Strong all around 3rd Line Support
Excellent IT functional expertise,
Excellent communication and interpersonal skills, capable of building a strong sustainable network
Must be capable of working effectively in a team and individually ,team orientated, Service-driven, commercially-minded, analytical and highly organized
Ability to identify and drive resolution of issues, excellent problem-solving skills
Strong willingness to travel 80% within the EMEA. i.e. 3 days a week

This opportunity would suit a 3rd line support engineer, who has strong all-round experience and is looking to increase their skill set working for a global market leading Biotechnology firm, supporting clients all over EMEA on some exciting projects. If this sounds exciting, apply within!

Apply for this job: 3rd Line Systems Manager

Contact Information:

Address:  Clinical Professionals Ltd
33 Blagrave Street,
Tel:  0118 959 4990
Fax:  0118 956 0607
Website:  Visit Our Web Site

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