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Job Details

Senior Associate Supply Chain OPS

Company: CROMSOURCE
Location: Netherlands
Reference: HQ00001624
Closing Date: 17 Jan 19
Type: Contract
Salary (£): On Application
Benefits: Excellent and Comprehensive Benefits – see below

Job Summary:

For our client-facing positions, you must be confident and be able to drive the role and yourself and to work autonomously.  You will have a close relationship with our Line Managers, who will provide you with mentoring and guidance.  Most of our roles are permanent positions with CROMSOURCE and you will be working on studies for just one client. We are open, friendly and approachable and aim to support you through the recruitment process every step of the way.

Requirements:

For our client-facing positions, you must be confident and be able to drive the role and yourself and to work autonomously. You will have a close relationship with our Line Managers, who will provide you with mentoring and guidance. Most of our roles are permanent positions with CROMSOURCE and you will be working on studies for just one client. We are open, friendly and approachable and aim to support you through the recruitment process every step of the way.

TalentSource Life Sciences, the division of CROMSOURCE dedicated to flexible staffing solutions, is currently recruiting for a Senior Associate Supply Chain (Global Supply Chain) at one of our clients, a leading pharmaceutical company in the South of the Netherlands.

Accountabilities:

  • Contributes to the completion of milestones associated with Customer Care & Order management and specific projects or activities within the team or department related to commercial supply chain Region EU.
  • Supports and advises management on continuous improvement areas.
  • Provides ERP system and process training to team.
  • Ensures optimal internal and external customer satisfaction in line with the Client's policies and procedures

Responsibilities

  • Serialization Decommissioning & order management
  • Monitors the serialization decommissioning process and facilitates implementation of related new processes, process changes and tracks results.
  • Processes decommissioning requests per applicable procedure.
  • Identifies potential issues and implement proactive solutions. Escalate to Managers CS when (potential) issue cannot be solved by team
  • Attends and/or facilitates cross-functional team meetings to develop and implement business solutions which optimize processes
  • Initiates and executes improvements in order to increase effectiveness and efficiency of CS performance
  • Project management
  • Contributes as project team member for overall CS related projects.
  • Participates and contributes in SAP improvement projects.
  • Initiates and manages internal CS continuous improvement projects.
  • Reporting, analysis and support
  • Creates and runs reports to support Customer Service Department
  • Prepares monthly KPI reports and advises on issues to be elevated and discussed during the meetings within ABR CS and Affiliates.
  • Applies research, information gathering and analytical skills to advise on CS processes, problems and improvements of diverse scope.
  • ERP system support and provides training to department
  • Takes care of month end closing
  • Others
  • Ensures knowledge of GMP/GDP and job related training is up to date
  • Act as the back up for other Sr. associates roles in the team
  • Establishes and maintains a detailed workload planning for the teams

Authority

  • Works under general direction
  • Recognizes and escalates problems
  • Work is guided by department objectives or assignment; may Initiate, participate & lead projects that lead to improvements of Client's Supply Chain performance
  • Owning and generation of operational SOPs and Work Instructions and may deliver training courses.
  • Participates in ABR internal and external audits as needed

Outputs

  • Delivers solid reports and analytics
  • Applies CS EU SME knowledge in CS related projects and implementation of new process or process changes.
  • Delivers ERP system support and provides training
  • Conveys pro-active solutions to problems and timely escalation if needed

Qualifications
The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements

  • MBO 4/ Bachelor's degree or equivalent in Supply Chain management s and economics
  • Typically 3 or more years' experience in preferably the pharmaceutical industry, analytical environment and process development
  • Fluency in English, both in oral and written communication
  • Advanced use of MS Office and ERP system
  • Able to work in environment of self-leadership and prioritize of workload within defined timelines.
  • Demonstrating the client's Values and convey them to our partners.
  • Experience in working across various cultures
  • Pro-active behavior
  • Ensure quality
  • Experience in conducting training

Preferred Requirements

  • GMP/GDP knowledge and have a basic understanding of pharmaceutical regulations
  • Ability to oversee processes beyond own department
  • Motivated, persistent, eager to optimize, drive for excellence
  • Experienced in project work
  • Reporting skills
  • Experience working with/in affiliates
  • Experience in developing and implementing SOPs and Work Instructions

If you are interested, please apply via the “apply” button, or send your English CV in WORD to julie.casteleijn@cromsource.com. Julie is ready to help you with any of your questions.

Why choose TalentSource Life Sciences/CROMSOURCE?

TalentSource Life Sciences is a fully dedicated flexible resourcing department at CROMSOURCE, a family owned international, full-service Contract Research Organisation. CROMSOURCE comes from the merger of MSOURCE and CROM and we have been supporting clients with outstanding clinical research and resourcing services since 1994. Successful growth has been achieved by putting high quality and client focus at the heart of everything we do and we are proud to partner with industry leading Pharmaceutical, Biotechnology, Medical Device and Marketing Communications worldwide.

Our employees are the most valuable company asset and because we want to retain our staff, we ensure they work in a friendly, family environment and develop their skills and talents. Human Resources is the fulcrum around which all activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel clear tools to manage both internal and client processes with the same methodology. The success of these core values are evidenced by our current below industry average turnover rates.

Our approach is to equally value our clients and our own people. We know that we are not simply providing 'staff' or 'resources'. We are experts providing experts - highly talented, well trained, motivated people who make a positive difference to the work of our clients every day. Together we help our clients succeed in their work developing medicines and medical devices for patients around the world.

Customer Service, Senior Associate Supply Chain (GMP), Supply Chain Manager, GDP, GMP, ERP, supply chain, Dutch, English

Apply for this job: Senior Associate Supply Chain OPS

Contact Information:

Address:  UK Office
CROMSOURCE Suite 3 Lomond Court Castle Business Park Stirling United Kingdom
FK9 4TU
Scotland
Tel:  +44 (0) 1786 468990
Website:  Visit Our Web Site

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