Working with Emotional Intelligence
In today’s competitive workplace, we are not only being assessed on our technical skills, but also by how we well we understand and handle ourselves and relate to others – our emotional intelligence. This course will provide you with the skills to become more self aware and be able to communicate, influence and motivate internal and external relationships. You will learn how to build a better rapport with individuals, how to read and interpret emotions and handle situations more effectively in the workplace.The course is a highly interactive combination of theory, activities and exercises, and practical application working on real life scenarios.
This programme will help you:
- Understand key emotional intelligence skills
- Learn how to build better rapport and handle situations more effectively
- Increase your self awareness and come across with postive impact and in uence
- Maximise your assertive voice