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Strategies and Steps to Manage Difficult People


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OVERVIEW

Difficult people are everywhere 

Their numbers are small but their impact is large

Habitual behavior that affects most of the people with who they come in contact 

Frustrate and demoralize Loss of productivity and absenteeism

Companies lose customers or clients

WHY SHOULD YOU ATTEND

When people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case.  It is the difficult person who is not interacting in a businesslike manner and is disruptive

AREAS COVERED

What do you do when you encounter a difficult person

The presentation gives you action steps and processes that work

Analyze your reaction – what do you have control over

What makes it difficult for you?

What is the problem from your perspective?

Strategies and steps to manage and handle the situation

Business communication and styles

Learn how to identify a difficult boss

Common Mistakes people make with difficult bosses

Ways to be Manage the difficult boss

LEARNING OBJECTIVES

Steps to handle the different types of difficult people

Identify the different types of difficult people

WHO WILL BENEFIT

Leaders,

managers, 

individual contributors, 

high potentials, 

baby boomers

HR Managers

Supervisors

Senior Management

Sales and Marketing

Leadership

Employee Relationship Manager

Staffing Manager

SPEAKER

Valerie Pelan provides her clients a strategic and global perspective that combines her business experience with a current view of the competitive environment. As President of Integrated Focus, she provides executive coaching on leadership areas such as executive presence, career transitioning and leading change. Her breadth of experience as a business advisor spans Fortune 100 companies, government agencies and non-profit Boards. Some of her recent clients are Hyatt, Novation, AAFES, PepsiCo, AT&T, Bureau of Labor Statistics, Perot Museum, and UTD Executive MBA program.

Valerie was featured in Jan. 2009 Dallas Business Journal: “Two Minutes with Leadership Guru”. Her clients agree she provides a strategic perspective on leadership that improves a person’s performance and positively impacts their career and business results.

Valerie’s 20+ years of leadership experience includes strategic organizational areas: product management, competitive and financial analysis, regulatory affairs and new service implementation. This breadth of business acumen enriches her executive leadership development and consulting processes. Her clients like her thought provoking and purposeful solutions to their current business challenges.

 

For more details click on this link :

http://bit.ly/2iL4IVJ

 Email: support@trainingdoyens.com

Toll Free:+1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

                                         

PRICE :$159

Prices

Live Webinar:$159

Contact

Training Doyens
support@trainingdoyens.com

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