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Fishbone Diagramming


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Who should attend?

Senior Executives Strategic Leaders Quality Managers Product Managers Manufacturing and R&D Managers Quality Professionals/Consultants Presidents/Vice Presidents/CEOs ISO Coordinators/Management Representatives Engineers and Supervisors Laboratory Quality Professionals

Details

Overview

Fishbone Diagramming is an analytical approach used to identify and solve problems. Analysis is presented in the Seven Basic Tools of Quality in addition to advanced methods used to increase organizations effectiveness, efficiency and reliability.

Specific areas presented:

Look for Evidence

The Post-it Exercise

Pareto Chart

Fish Bone Diagramming

Process Reliability Modeling

Critical Path Analysis

Value Stream Mapping

Failure Mode Effects Analysis

Process Improvement and Problem Solving:

Reality Charting

Model for Improvement

Why should you Attend

Traditional methods of Process Improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% TO 85%, Total Quality Management (TQM) 75% and Six Sigma 90% Proactive methods used in Process Reliability Modeling (PRM) will identify organizational issues before they result in loss of revenue.

Areas Covered in the Session

The Post-it Exercise: Root Causes to process ineffectiveness are identified by Post-it survey.

Pareto Chart: The most common chart used by management; the Pareto is an ordered histogram that displays defects in order of frequency.

Cause and Effect diagrams (Fishbone or Ishikawa Diagram): The Ishikawa Fishbone Diagram (IFD) is a tool used to identify and present possible root causes to a problem. IFD was created by Dr. Kaoru Ishikawa; his method was popularized in early 1960s and used in the Kawasaki shipyards.

Process Reliability Modeling: Process Reliability Modeling (PRM) is a very sensitive measurement instrument used to identify areas of transactional or manufacturing processes contributing to loss of revenue and customer dissatisfaction. PRM is suited for any industry or service including medical processes. PRM has its roots in reliability engineering. Through employee surveys qualitative information is converted into quantitative data to determine the likelihood of passing work through the entire organization error free. Processes with a low reliability score are flagged and root cause failure analysis methods engaged.

Failure Mode Effects Analysis (FMEA): A step by step approach for identifying and resolving process problems effecting organization effectiveness, efficiency, reliability and safety.

Value Stream Mapping: Method used to document, analyze and improve the flow of information or materials required to produce a product or service for a customer.

Prices

$150

Contact

Joseph Wilcox
traininngdotcom@gmail.com

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