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Event Details


Controlling Human Error in the Manufacturing Floor

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Who should attend?

Training Managers and Coordinators Operations Manufacturing Plant Engineering QA/QC Staff Process Excellence/Improvement Professionals Industrial/Process Engineers Compliance Officers Regulatory/Legislative Affairs Professionals General/Corporate Counsel



Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.

To work with these challenges it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are, so they can be improved and/or fixed. This course offers practical approaches and models to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues. 

Why should you Attend

This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry. 

Areas Covered in the Session

Background on Human Error Phenomena

Importance of Human Error Prevention/reduction

Training and human error

Facts about human error

Human Error as the Root Cause

What is Human Error

How is Human Error controlled?

Common mistakes Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness

Types of error

Human error rates and measurement

Trending and tracking


CAPA effectiveness

Learning Objectives

Understand human error: factors and causes

Understand the importance: regulatory and business

Define the process to manage Human Error deviations

Identify Root Causes associated to human error deviations

Learn how to measure human error rates at your site

Identify what I can do to support human reliability




Joseph Wilcox

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