Accolade Welcomes 500,000 New Members in 2018, Bringing Personalized Healthcare Advocacy Services to 1.5 Million Individuals
SEATTLE, Aug. 29, 2018 /PRNewswire/ -- Accolade, a personalized health and benefits solution for employers, health plans and their members, today announced its strongest growth in the history of the company. More than 500,000 healthcare consumers (members) joined the Accolade member base in the first half of 2018. Accolade has welcomed several new employer customers that range in size from 1,000 employees to more than 200,000, and it now provides personalized advocacy services to more than 1.5 million people in the U.S.
To support its customer and member growth, Accolade is hiring Health Assistants and Nurses in its Scottsdale, Ariz., and Plymouth Meeting, Penn., offices. The company's people-plus-technology solution combines clinical, claims and benefits experts with intelligent technologies to deliver a highly personalized and effective member experience. This combined approach has proven to increase member satisfaction while improving health outcomes, which reduces costs for employers and increases overall utilization of benefits.
Two-thirds of the time, Accolade engages with members as they are beginning to make healthcare decisions, which benefits both the member's health and their employer's bottom line. Across Accolade's book of business, employers are reducing their healthcare cost trend to under one percent, while keeping their employees healthier, more productive and highly satisfied with their health and benefits experience. Accolade's employer customers report employee satisfaction levels of 98 percent.
"We've made tremendous strides in our technology platform over the past year and it's paying off for employers and their people, with an exceptional service they love, improved health outcomes and reduced healthcare costs in the process," said Rob Cavanaugh, President at Accolade. "Unlike traditional approaches, Accolade integrates with health plans, TPAs, health systems, centers of excellence and other innovative services to improve employee engagement in their benefits programs. This latest growth allows us to expand our exceptional team, introduce new offerings and set new standards in the healthcare experience for employers and individuals across the country."
Career Opportunities for Service-Minded and Clinical Professionals
Accolade continues to hire across its business and invites applicants to view career opportunities at www.accolade.com/careers. Accolade Health Assistants and Clinicians are trained in the proprietary Accolade service model, featuring behavioral-science techniques and relationship-based approaches.
Health Assistants have a Bachelor's degree or minimum five years of relevant, progressive experience, with many holding advanced degrees. Accolade Nurses and other Clinicians have a minimum of five years of clinical experience and are highly trained in their medical field. The Accolade Health Assistant Centers in Scottsdale and Plymouth Meeting are vibrant, collaborative and creative environments where Accolade welcomes those who want to be a part of a mission-driven business making essential and lasting change in people's lives.
Accolade's career pathing, culture and connected solution have resulted in awards and recognition by local business and healthcare publications and organizations. Recent awards include its second "Washington's 100 Best Places to Work" by Seattle Business magazine, the MedTech Breakthrough "Best Overall Connected Healthcare Solution" for its multi-channel approach to member support, and the Greater Philadelphia Business Group on Health "Health Benefit Innovations Award" for Accolade Mobile.
Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of entry to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation's 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit www.accolade.com.