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Empire BlueCross Medicare Advantage Plan Achieves 4-Star Rating

Empire BlueCross (Empire) today announced that the Company’s 2019 Medicare Advantage PPO plan, which will be offered in Albany, Rensselaer, Saratoga, and Schoharie counties, is rated 4 Stars by the Centers for Medicare & Medicaid Services (CMS), with five stars being the best rating. CMS’ Medicare Star Ratings gives health plans scores for the quality and performance of their services.

“These Star Ratings results recognize the innovative products and services consumers can expect from Empire’s Medicare Advantage health plans,” said Tomas Orozco, President of the Company’s East Medicare Region. “We understand the dynamic needs of the Medicare-eligible population, and as such, the Company will continue to develop solutions that will make it simpler for consumers to improve their health and well-being. In addition, we have been fortunate to collaborate with care providers in our network who play an important role in helping us deliver an enhanced healthcare experience for individuals enrolled in our health plans.”

The Company’s Empire MediBlue Access (PPO) Medicare Advantage plan is rated 4 Stars for 2019.

The CMS’ Medicare Star Rating system rates the quality and performance of Medicare Advantage plans to help consumers and their families compare plans. Medicare Advantage plans are rated on their ability to:

  • Help members stay healthy
  • Assist members in managing chronic conditions
  • Ensure positive member experiences with their health plan
  • Achieve member satisfaction
  • Provide effective customer service

Additionally, Medicare Advantage and Medicare Prescription Drug Plans that provide drug services are rated on how well they provide prescription-related coverage along a number of factors: customer service, member complaints, member experience with drug plan, and drug safety.

Star Ratings are calculated each year using a scale of one to five stars, and may change from year to year. The annual Medicare Star Ratings are posted online at

Consumers can enroll in Empire’s 2019 Medicare Advantage plans during Medicare’s Annual Election Period (AEP), which began October 15, 2018 and continues through December 7, 2018. Plans purchased during AEP are effective January 1, 2019. For details about Empire Medicare plans in your area, call (855) 878-1107 or visit Empire’s Medicare online store at

Every year, Medicare evaluates plans based on a 5-star rating system.

The Star Ratings referenced above apply to contract H3342. Empire BlueCross is an LPPO plan with a Medicare contract. Enrollment in Empire BlueCross depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-888-230-7338(TTY:711)。 ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). This plan is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network. The provider network may change at any time. You will receive notice when necessary.

About Empire BlueCross

Empire BlueCross (Empire) is the trade name of Empire HealthChoice Assurance, Inc. and Empire BlueCross HMO is the trade name of Empire HealthChoice HMO, Inc. independent licensees of the Blue Cross Blue Shield Association, serving residents and businesses in the 28 eastern and southeastern counties of New York State. Additional information about Empire is available at Also, follow us on Twitter at and on Facebook at

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Last Updated: 23-Oct-2018