Long-Term Care Software Market Demand for Evidence Based Medicine and Research Updates

Global Long-Term Care Software Market Overview

The global long-term care software market is projected to grow at a compound annual growth rate (CAGR) of approximately 11–13% through 2027. Key factors fueling this growth include the rapidly expanding geriatric population, high workforce turnover in eldercare, advancements in wearable technologies, and supportive government initiatives.

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Long-term care software supports the administration and delivery of care across facilities such as nursing homes, assisted living centers, hospices, and independent living and home healthcare services. These solutions broadly fall into two categories:

• Clinical Software: Electronic Medical/Health Records (EMR/EHR), e-prescribing, Electronic Medication Administration Records (eMAR), and Clinical Decision Support Systems (CDSS).
• Non-Clinical Software: Real-time location systems (RTLS), billing, invoicing, scheduling, payroll management, and other administrative tools.

Aging Population Driving Demand for Long-Term Care Software

The growing elderly population is a primary driver of demand for long-term care software solutions. According to the World Health Organization, by 2030 nearly one in six people globally will be aged 60 or older, a trend expected to accelerate as life expectancy rises, particularly in developing economies.

Several developed countries already face pronounced demographic shifts. In Japan, approximately 29% of the population is over 65, with similar patterns emerging across Europe. China is expected to experience a dramatic increase in its elderly population, with nearly 40% of citizens projected to be over retirement age by 2050, raising the dependency ratio from 37% in 2015 to 70% by mid-century. The UK has also seen a significant rise in dependency, increasing from one dependent per ten working individuals at the inception of the welfare state to roughly one in three today. These imbalances are increasing pressure on care systems, driving adoption of software that improves efficiency and care delivery.

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Healthcare Workforce Shortages Accelerating Adoption

Workforce shortages and high staff turnover represent another critical factor driving demand for long-term care software. The European Union currently faces a shortfall of more than one million healthcare workers, with similar trends observed in the United States. Staffing constraints limit the amount of time professionals can dedicate to patient care.

Long-term care software helps mitigate these challenges by:

• Automating routine tasks: Functions such as medication management, scheduling, and billing reduce administrative burden, allowing staff to focus on patient care.
• Enhancing communication and collaboration: EHR systems enable real-time access to patient records, minimizing manual data entry and eliminating the need for physical file handling.
• Enabling remote care: Telehealth solutions allow clinicians to monitor and treat patients remotely, reducing costs, expanding access, and improving outcomes. Examples include:
• Remote monitoring tools: Wearables and mobile applications track metrics such as glucose levels, heart rate, oxygen saturation, and fall detection.
• Video consultations: Virtual visits address low-complexity or recurring issues, improving staff productivity.
• Providing decision support: Clinical decision support tools deliver alerts and evidence-based recommendations, improving care quality and reducing errors.

Strategic Partnerships Strengthening Market Position

Partnerships have become a key strategy for long-term care software providers seeking to expand their customer base and enhance solution capabilities.

For example, in October 2022, PainChek—a provider of AI-enabled pain assessment tools—entered a marketplace partnership with PointClickCare, a leading care management software provider for nursing homes in the U.S. and Canada. Through this integration, PainChek’s assessments are seamlessly incorporated into PointClickCare’s resident information systems, enabling streamlined workflows for nursing homes. PointClickCare also actively promotes this integration to its clients via digital platforms and in-person events.

North America Expected to Dominate Market Share

North America, particularly the United States, is expected to account for a significant share of the long-term care software market. The aging of the baby boomer generation—those born between 1946 and 1964—is a major contributing factor. By 2030, all baby boomers in the U.S. will be over 65, representing approximately 21% of the population.

U.S. Census Bureau projections indicate that by 2034, the number of adults aged 65 and older will reach 77 million, surpassing the population under 18. This demographic shift is expected to significantly increase demand for assisted living, in-home care services, and the software platforms that support them.

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Competitive Landscape

Key players operating in the global long-term care software market include Netsmart Technologies, MatrixCare, Cerner Corporation (now acquired by Oracle), WellSky, and PointClickCare. These companies offer comprehensive solutions ranging from electronic health records to financial management and analytics, addressing the diverse operational and clinical needs of long-term care providers.

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