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DESCRIPTION:This course helps account managers and directors adopt consult
 ancy skills and a client-centric approach to account growth.\n\nIn these 
 current changeable and uncertain times\, it’s more important than ever to
  ensure the agency is delivering the highest level of value\, nurturing c
 lient relationships\, increasing existing client retention and pro-active
 ly seeking ways to add additional value.\n\nThose in account management a
 re often the ones charged with forecasting growth and so have the respons
 ibility for approaching account development in a systematic way.\n\nWhat 
 will be covered?\nThe course will cover:\n\n\nHow to raise your value and
  identify &amp\; propose new ideas confidently\nHow to create equal busin
 ess stature\, ask great questions and qualify account growth opportunitie
 s\nHow to ask for referrals and create a client development plan\n\nWho i
 s the course for?\nThe programme is designed for anyone who has worked fo
 r 2+ years within a Client Services role and who is responsible for clien
 t development and retaining existing relationships.\n\nLearning outcomes\
 n\nUnderstand how to take a more strategic approach to client retention a
 nd growth.\nUnderstand the actions required to deliver the highest level 
 of client value.\nAsk great questions and suggest ideas to clients withou
 t feeling salesy.\nSeek referrals from clients naturally.\n
DTEND:20241011T170000
DTSTAMP:20260514T160541Z
DTSTART:20241007T090000
LOCATION:Online\, \,
SEQUENCE:0
SUMMARY:This course helps account managers and directors adopt consultancy
  skills and a client-centric approach to account growth.\nIn these curren
 t change...
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