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DESCRIPTION:Multichannel yesterday\, omnichannel today\, AI tomorrow\, we'
 re fixated on finding the next big fix for our deteriorating customer rel
 ationships. While our search for a resolution continues\, the reality of 
 our failing customer engagement strategy is exacerbated.\n\nProne to over
 whelming blanket channel outreach and content bombardment\, HCPs are beco
 ming indifferent to generic engagement and increasingly rely on alternati
 ve sources for the valuable information they need to serve patients. It's
  time to break this cycle and unify your arsenal of engagement tactics in
 to elevated personalised customer experiences.\n\nYou must de-silo invest
 ments\, collectively integrate tools\, intrinsically align across custome
 r facing functions and embed AI to catalyse data into quality insights to
  deliver the seamless experience that will take your HCP relationships fr
 om strength to strength.\n\nReset and reinvigorate your strategies agains
 t the best in the industry at Reuters Events: Pharma Customer Engagement 
 Europe 2023 (November 9-10) in London\, where 300+ commercial\, marketing
  and medical leaders share tactical case studies that are setting new sta
 ndards of customer engagement.\n\nTime: 9:00 am - 5:00 pm\n
DTEND:20231110T170000
DTSTAMP:20260512T225909Z
DTSTART:20231109T090000
LOCATION:Novotel London West\, 1 Shortlands Hammersmith International Ctre
 \, London\, England\, W6 8DR\,
SEQUENCE:0
SUMMARY:Multichannel yesterday\, omnichannel today\, AI tomorrow\, we're f
 ixated on finding the next big fix for our deteriorating customer relatio
 nships. Whi...
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