Bad attitudes, jealousy and disruptive behavior will sabotage hospital morale, lower self-esteem and reduce teamwork and productivity. When toxic behavior infects a department, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution!
This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur, starting with that of Zero Tolerance and workplace reprimands.
The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame disruptive and destructive behavior.
WHY SHOULD YOU ATTEND
Whatever happened to respect?
Rude, indifferent, emotionally troubled, overw…