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OVERVIEW As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we ‘get a better handle’ on all this? WHY SHOULD YOU ATTEND Are you concerned about how much time and productivity your people are wasting? What about lost energy, efficiency and effectiveness, especially because people are so “spread out”? Would you like to ‘tame the paper tiger’ and reduce so much needless paperwork? Have you ever been concerned about people “following the rules” … you know, ‘out of sight, out of mind’? Would you like to be able to more effectively spot problems, even when you are hundreds to thousands of miles away? If yo…
OVERVIEW This webinar will cover the use of criminal background check in the employment process under the EEOC best practices. WHY SHOULD YOU ATTEND Being accused of being a discriminatory employer is never a good thing. The cost of having to defend the company against an EEOC accusation of discriminatory background check for employment can run into tens of thousands of dollars. Additionally, since EEOC cases are published, the potential loss of business, as a result, makes ensuring that you are performing the background Checks under the EEOC’s best practices important. AREAS COVERED This course will cover the use of EEOC background checks in the employment process. We will talk about: Why criminal background checks are important The EEOC best practices guidance …
OVERVIEW This webinar will explain how to determine if your mobile apps are medical devices and if they will be subject to FDA requirements. The FDA approval process for mobile medical apps will be explained including FDA software validation requirements which are more extensive than just testing performance. Cybersecurity is very important for mobile apps. The FDA cybersecurity requirements in the app design will also be explained. AREAS COVERED What mobile apps are medical devices? Which mobile apps are regulated by FDA? How to get mobile medical apps approved by FDA Cybersecurity for mobile apps explained LEARNING OBJECTIVES Learn about mobile medical apps, including FDA software validation requirements and FDA cybersecurity requirements. WHO WILL BENEFIT…
Overview: This webinar answers the basic questions: What power does the state have to use a HIPAA exception to confidentiality How does one comply with a request What records are obtained that apply to a civil or to a criminal investigation What pitfalls are there to noncompliance This webinar goes over the many law enforcement exceptions where health care practitioners are faced with demands for a law enforcement or public purpose that overrides the strict confidentiality of HIPAA and a patient’s expected right to privacy. Both criminal and civil public purposes for law enforcement exceptions exist that may burden the health care practitioner with requests that must be complied with. Take a deeper look into how state licensure agencies go about their unique gover…
OVERVIEW You’ve heard the warnings. Up to forty percent of the American Workforce is in the process of retiring, taking their knowledge with them. Large numbers of employees with 30 or more years of experience are leaving. Critical knowledge essentially disappears from your organization every time the sole individual having that knowledge walks out the door at the end of the day. And it leaves for good when that person decides to transfer or retire. This creates a serious risk. And the problem isn’t just the retirements, or the risk of knowledge loss in general. Having only one “go-to” person in a particular area creates bottlenecks and missed opportunities. Yet few organizations have a process in place for institutional knowledge management. WHY SHOULD Y…
OVERVIEW Communication is a two-way process for the exchange of information and ideas. We communicate in order to elicit some type of response. Some examples of a response could be more knowledge, a specific action, or some type of emotion. Do you have a clear understanding of how to communicate effectively? If you could exploit your communication style what would it mean to results at your company? WHY SHOULD YOU ATTEND Did you know that … 70% of small to mid-size businesses claim communication is their primary problem. A business with 100 employees spends an average downtime of 17 hours a week clarifying communications. This translates in an annual cost of $528,443.00. Miscommunication can cost an organization 25% to 40% of its annual budget more than 80% of pr…
OVERVIEW As a leader your voice counts more than that of most other people. What you say, how you say it, what your body language says about your state, energy, mood, etc. all impact how you are perceived. On top of these aspects people look to you for guidance, the right strategies, but most of all, a relationship. Attend this webinar to learn leadership communication skills and know why it is vital for success. WHY SHOULD YOU ATTEND Do you sometimes feel that people don’t understand what you are saying? Do you suspect that people have a totally different opinion and view of you than what you like them to have? Are you frequently baffled when the work result you receive looks nothing like what you expected and wonder what was so hard to understand about your request? …
Overview In recent years the increased use of electronic means to obtain customer signatures, to conduct verifications of customer information, and to conduct overall customer due diligence has posed problems for financial institutions to fully comply with KYC, CDD/EDD requirements. This webinar will discuss methods of using electronic means for these activities and will discuss up-to-date guidance provided by FinCEN and financial regulators in the use of electronic platforms for these processes. As electronic technology increases in the financial sector, staff and employees of financial institutions must be aware of the methods of electronic information gathering, and the risks associated with this type of information gathering. Why should you Attend Financial institutions…
Overview This webinar details how to train your front line staff and teach them how to have that gut feeling for monitoring BSA.  If they understand the "Why" they'll be much more likely to remember the "How".   This can be used as a "Train The Trainer" course or as annual training for all front line staff. Why should you Attend A sound BSA program requires annual updates:  a board appointed BSA officer, a BSA policy, face to face training, and a system of internal controls (checklists) to monitor for suspicious activity.  While we’ll talk about checklists to monitor for suspicious activity we want to give your front line staff the insight to question certain activities. Most BSA officers don’t have the public speaking confidence or the PowerPoint to cr…
OVERVIEW Microsoft Excel Pivot Tables can help you sort and sift through large data sets to focus quickly on just the data elements that matter most to your specific needs. In addition, you’ll get tips on the easiest way to group your data. Most importantly, when you use the power of Pivot Tables, you’ll be saving time and making your job easier. WHY SHOULD YOU ATTEND Attend this Pivot Table training to explore the power of Pivot Tables and learn how they help in making better business decisions. AREAS COVERED Why Pivot Tables are the hidden gems of Excel How to analyze large data sets from different business perspectives How to create Pivot Table in Excel to summarize data Make understanding the data easier for others Use MS Excel Pivo…
Overview: Being in compliance with HIPAA involves not only ensuring you provide the appropriate patient rights and controls on your uses and disclosures of protected health information, but you also have the proper policies and procedures in place. If audited or the subject of a compliance review you will be required to show the government you have all the necessary documentation in place for safeguarding patient Protected Health Information and indicate how you addressed all required security safeguards. This starts with the fundamentals of a HIPAA compliance program. If your healthcare practice, business, or organization needs to understand how to put HIPAA compliance program in place or make sure the current program is adequate and can withstand government scrutiny, please join…
OVERVIEW After attending this webinar participants will be able to see the difference between conflict and emotion and constructive argument and forward facilitation. By understanding the model of social styles and the fact that different people respond diversely to varying stimuli, participants will be able ideate workplace conflict resolution strategies, slow down their emotional response to conflict and replace it with constructive dialogue. WHY SHOULD YOU ATTEND If you are worried about how to deal with people who hate you, your temper getting the best of, or speaking off the cuff in emotionally charged situations, only to regret what was said later, this webinar will assist you in understanding the basics of conflict resolution, human interaction and negating the emot…
Overview This is a detailed course designed to provide medical device/pharmaceutical professionals with the information they require to prepare for and manage FDA inspections. This course provides the rationale, strategies and flow on how to plan for an inspection, the inspection process and approach, and which company roles should be assigned for these types of inspections, among other related topics. Why should you Attend The FDA inspection is the most nerve-wracking event in the life of a regulatory professional - you're in charge of compliance, usually in the background, and NOW you're in the spotlight, and if your performance isn't good, it's not the show that may close, it's YOUR COMPANY! However, adequate planning, training, composure, and understanding should result in man…
08-Mar-2019 - 08-Mar-2019
Overview: Patient Engagement is a cornerstone of quality patient care and Web Sites and Social Media are indispensable patient engagement tools. Provider Web Sites and Social Media are inexpensive, easy to build and almost universal today. HIPAA law still applies but is misunderstood by most health care providers and business associates in relation to patient communications. Why should you Attend: This webinar provides the guidance needed to use Web Sites and Social Media in healthcare and stay compliant with HIPAA. The HIPAA Rules, HHS/OCR guidance, Resolution Agreements provide a simple, easy to use blueprint using your Web Site and Social Media to engage patients and comply with HIPAA. This session will explain the HIPAA Rules for Web Sites and Social Media. The secret is…
Overview Data integrity is the assurance that data records are accurate, complete, intact and maintained within their original context, including their relationship to other data records. This definition applies to data recorded in electronic and paper formats or a hybrid of both. To assure the quality of raw materials, in process materials and finished goods, laboratory data integrity is assuming greater importance in current Good Manufacturing Practices (CGMP) for US Food and Drug Administration (FDA)-regulated industry. Data integrity and security infractions are not only 21 Code of Federal Regulations (CFR) Part 11 issues but also severe CGMP violations. The reasoning behind this complex issue is quite simple: if the integrity of laboratory data is compromised, batches of fini…
Overview: When working or living with an adolescent with an Autism Spectrum Disorder, meltdowns may occur that may be a result of sensory overload, cognitive overload or due to inability to self-regulate emotions. Communication skills impact social skills which then lead to behavior problems. Recognizing those signs which are the rumbling stages of an eruption may be the key to preventing more serious behaviors. Knowing that "talk therapy" does not work with this population since they are such strong visual processors, Kathy will demonstrate preventive solutions using age appropriate visual strategies. Based on Brenda Smith Myle's ecalation model, the participant will be able to identify each of the stages with suggestions on how to prevent each from escalating to the next and…
Overview Managers sometimes attempt to fix this type of problem by addressing a toxic employee's attitude.  And while a toxic employee's attitude certainly affects his/her behavior, managers usually find that  controlling an employee's attitude is next to impossible. Clever toxic employees: Utilize their technical expertise to intimidate & manipulate Know who to flatter & who they can abuse Turn their toxicity on & off depending on the impression they want to make Unfortunately, organizations can work against themselves & even promote toxicity by: Restructuring his/her job to accommodate a toxic employee Tolerating toxic employees who have valued expertise Not assertively seeking employee feedback as to whether there is toxic behavior…
OVERVIEW A company’s onboarding process for new employees should be a key aspect of regular business operations. With the high cost of employee turnover and recruiting, business leaders need to understand the dynamics of effectively bringing on new employees to ensure their success. Simply writing down a plan or taking new hires through the mere basics of hiring documents such as the employee handbook and policy sign-off’s will not help new employees succeed. The key is to engage leaders and current employees to guide new hires on understanding, integrating, and contributing to the company. WHY SHOULD YOU ATTEND Hiring managers, human resources, and business leaders are understandably relieved, excited, and optimistic when a new employee is hired. But the…
OVERVIEW “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,” said Dr. Mitch Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Leaders often feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Until now! Dr. Mitch Kusy conducted an extensive 3-year national study of over 400 individuals on what makes toxic people tick—and how to successfully handle their disruptive behaviors and design cultures of respectful engagement. Before giving feedback, Dr. Kusy recommends…
OVERVIEW LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a business tool. WHY SHOULD YOU ATTEND LinkedIn has been purchased by Microsoft not because it’s a social media fad, rather because it provides significant business value to those who learn to use it correctly. In today’s highly connected and social communities LinkedIn is a business tool that should not be i…