Arca BioLogistics Launches Major New Development of its Logistics Management Portal

Arca BioLogistics, a leading specialist in Life Science logistics, has recently concluded on a major development update of its groundbreaking logistics management portal Arca Live.

Designed to give customers total visibility and control over every shipment from collection through to delivery, Arca Live has been developed specifically for the Life Science sector, helping to simplify the entire logistics process from start to finish.

With the ability to create shipments, track progress in real time, monitor GPS and temperature data, access documentation, and manage compliance – all in one central, intuitive platform – the portal is redefining how research professionals and scientists manage their critical shipments both domestically and overseas.

Developed in collaboration with long-standing partner Cen Global, one of the UK’s leading providers of transport and logistics technology solutions, Arca Live’s latest update offers enhanced features which makes international shipping as seamless and user-friendly as domestic delivery.

Cen Global, which has a presence in the UK, Dubai, and Manila, has played a major role in helping to shape Arca Live into what it is today – a platform that lets users book shipments in minutes, not days, and streamline the entire logistics process into a fast and stress-free experience.

Tom Webb, Director of Operations at Arca BioLogistics said: “Many of our customers are research professionals or clinical scientists who simply don’t have a background in logistics. With the latest development of Arca Live, we set out to remove that barrier completely. Ultimately, this is about making sure our clients within the Life Science space are able to focus solely on the science behind what they do, not the shipping element, while we handle the complexity of the logistics process behind the scenes on their behalf.

“Cen Global played a significant role in bringing this concept to fruition by translating complex logistics processes into a platform that feels simple and user-friendly for our users. The key from our perspective is to stay ahead of the curve and cater to the existing demands of our customers, and they helped us to deliver a solution that will underpin how we serve our customers and grow as a business.”

This milestone comes at a poignant time for Arca, which is projecting that it is set to treble its growth this year despite having only been founded in 2023 – an achievement that can largely be credited to the company’s groundbreaking portal.

Since Arca Live’s inception, the company has also partnered with a UX specialist to ensure the platform is not only functional but also intuitive and easy to use without the need for training after identifying a recurrent issue from customers which highlighted that many competing logistics portals were overly complex, time-consuming, and built with logistics professionals, rather than end users, in mind.

The latest development of Arca Live incorporates a wide range of functionalities designed with the non-logistics expert in mind, enabling users to quote, book, and manage international shipments directly through the portal, eliminating the need for complex email exchanges.

More specifically, in its latest update, Arca BioLogistics has introduced Google Address Validation, product catalogue integration, as well as a step-by-step guided process for generating accurate customs invoices, and a faster quotation and booking experience for customers. Powerful automation has also been seamlessly integrated into the portal’s back end, significantly reducing the manual effort required to validate and process jobs by the Arca BioLogistics team.

Speaking on the portal’s major update Tom Webb also commented: “The system has essentially been designed with simplicity and accessibility at its very heart, guiding users step by step through the process without requiring any prior shipping knowledge or training. Essentially in the same way users can sign up to a banking app without any prior knowledge or training of how to use one. We wanted to remove the friction and almost make the booking aspect feel intuitive even for those who might be completely unfamiliar with the intricate details of shipping processes.

“This has been done in direct response to our own experiences within the marketplace as well as general client feedback of traditional logistics management portals which are often archaic, and both built and designed to benefit logistics teams rather than the end users. Traditionally, booking a shipment involves a frustrating cycle of back-and-forth emails that could stretch out over 24 to 72 hours. Ironically, many of the existing logistics portals which are purpose built to streamline this process are so complex or poorly designed that clients often abandon them and go back to email, which is just counterintuitive.

“With Arca Live, we can get shipments booked within a fraction of that time. That kind of speed and clarity is critical in the life sciences sector and our latest features will support that urgency even further. By significantly reducing time spent on administrative tasks we're freeing up scientists and researchers to focus on their day job rather than needlessly getting bogged down in managing the logistics process.”

ENDS

Editor’s Notes: For an in-detail breakdown on Arca Live’s latest update please find further information inserted below for additional context. If you would like to speak to a representative of Arca BioLogistics, please arrange through James Clarke at james@centurypr.co.uk or on 07792690634.

Google Address Validation

Using Google’s address database, this new feature has been introduced to automatically recommend and validate delivery and collection addresses as the user types, ensuring the correct format, postcode, and location are all captured in real time.

This not only reduces the chance of input errors but also streamlines the quoting and booking process by removing the need for manual correction or follow-up queries. By tapping into Google’s geolocation intelligence, the validation system also recognises remote or hard-to-find addresses.

Product Catalogue and Customs Paperwork

Also featured is product catalogue integration to allow clients to save and manage frequently shipped items, such as specific biological materials or research samples, meaning that once a product is added to the system it can be reused for future shipments without the need to re-enter information. Once a product is added to the catalogue, it can be quickly reused for future shipments without the need to re-enter information, saving time and reducing the risk of errors.

To further simplify the international shipping process, Arca introduced a guided process for generating accurate customs invoices to seamlessly walk clients through each step, integrating HMRC data to assist with the selection of correct commodity codes and business classifications.

Through enhanced data validation, features such as phone number verification and Google address validation have also been included to ensure accuracy, while reducing errors and delays.

Faster Quoting and Seamless Booking Experience

Once this is completed all quotes can be generated in the portal, and once approved clients will be able to generate the shipment from that quote which reduces the need for back-and-forth emails and speeding up the entire booking process.

For those who prefer a hands-on approach, the system also supports manual uploads, giving users full control to input product and shipment information directly when needed.

Users are also given real-time notifications at every key stage of the shipment journey, alerting them to critical updates throughout the logistics process to ensure they remain informed from start to finish.

Back-End Automation

Arca’s latest launch also sees the inclusion of powerful automation on the portal’s back end, significantly reducing the manual effort required to validate and process jobs by the Arca BioLogistics team. Through these upgrades and the customs classification tool, the shipment booking process that might typically take up to 24 to 48 hours can now be completed by a user in under 15 minutes. The customs paperwork approval and OK-to-ship can then also be completed with two-hour window.

The operational efficiency this equally delivers for Arca means that the business can scale without having to invest heavily in personnel.